What you’ll learn

  • Set the stage with a warm greeting
  • Display a caring attitude
  • How to personalize the engagement
  • Celebrate good performances
1

Leader’s Opening Remarks Sets the Tone for the Day

Starting the day as a leader can be challenging with all the responsibilities of organizing, planning, scheduling, and updating. However, there is one thing that should override all other tasks, and that is the relationship with the crew. Building a strong relationship with your crew is essential and should be nurtured over time. This relationship should be based on trust, honesty, and a sincere, caring attitude that is evident and reflected by both the leader and the crew.

Mutual trust is key for the success of any crew, regardless of the size of the organization. Everything starts with those closest to the job, and trust is essential. The leader signals the start of the day and sets the tone with an open and caring attitude. Connecting on a personal level and using a person’s name can help to put everyone at ease and prepare their minds for the plan for the day.

Recognition and an open mindset are also important for the leader. The leaders should be sincere and establish trust with the crew, which is essential for meeting crew expectations. Don’t forget to recall the previous day’s results and recognize the crew’s efforts. If things did not go well, speak to it, and recognize anyone who was helpful in resolving the situation. Acknowledging those who performed exceptionally or overcame adversity by name can help to boost morale and create a positive atmosphere.

A new day provides another opportunity to learn and improve, and the leader should take the time to demonstrate a sincere caring attitude. Building a strong relationship with the crew is essential for success. Trust and a caring attitude are key components of this relationship, and the leader sets the tone for the day by demonstrating these qualities in their opening remarks. So, start your day by being cordial, and interactive, and demonstrating a sincere caring attitude towards your crew. Your crew and organization will reap the benefits.

Continue on to see more attributes to help improve your organization’s engagement and effectiveness. Have a special use case? Contact us to see the full suite of services.

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